Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Olympia: What to Know First
We provide independent Famco fireplace services in Olympia, from gas valve troubleshooting to firebox rebuilds, with a written price before any work starts and a camera-scan inspection included on every visit. Most Famco jobs are completed in a single appointment, and we carry common Famco parts on our trucks to avoid a second trip. As an independent Famco service provider, we’re not affiliated with the manufacturer, which means we can source OEM or quality aftermarket parts based on what’s actually best for your unit and your budget.
This page is for Olympia homeowners who own a Famco fireplace, insert, or gas log set and need service, repair, or conversion work done by technicians who know the product line. If you’re seeing weak flame, pilot failure, or draft issues, call us at (360) 464-2015 for a free estimate.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FV36 gas fireplaces: pilot dropout from thermopile degradation. The FV36 series uses a standing pilot system that loses millivolt output as the thermopile ages, especially in Olympia’s damp shoulder seasons when condensation cycles accelerate corrosion. We test millivoltage under load, replace with an OEM SIT valve assembly or a tested aftermarket equivalent, and verify against the unit’s spec sheet before we leave.
- Famco wood-burning inserts: refractory panel cracking from thermal shock. The insert’s firebox refractory panels expand and contract unevenly when homeowners burn wet Douglas fir, common in the South Sound, or run short, hot fires. We source replacement panels through our Haven buying network - often from Olympia Chimney or Famco directly - and seal the joints with the proper refractory cement rated to 2,500°F.
- Famco direct-vent systems: blocked intake from roofline debris. Olympia’s bigleaf maple and alder shed heavily in fall, and Famco’s concentric vent terminals sit low-profile on many roofs near Capitol Lake and the Eastside. We pull the termination, check for nested material, and reset with proper clearances to combustibles per the installation manual.
- Famco dampers: rust-seized cast iron on pre-2010 units. Older Famco throat dampers in Olympia homes near Budd Inlet see salt-air corrosion that welds the plate to the frame. We don’t force it - we cut the damper out, inspect the smoke chamber with our camera, and install a top-sealing damper from Gelco or a Famco-compatible replacement depending on flue dimensions and budget.
- Famco gas log sets: delayed ignition from orifice spidering. The small orifice in Famco vented log sets attracts spiders during Olympia’s dry July-August period, causing a delayed ignition pop that cracks the ember bed or logs. We pull and sonic-clean the burner, check gas pressure at the manifold with a digital manometer, and replace any cracked ceramics from our truck stock.
Our Famco Fireplace Services Process

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Call and schedule. A live person answers, asks for your Famco model number if you have it, and books a window. You get a text when your tech is en route.
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Camera inspection first. The camera goes in first. Everything else follows from what it finds. We document the flue, firebox, and gas components with photos you’ll see on a tablet before any work is discussed.
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Written price, written scope. We deliver a written price and written warranty before work starts - Haven Standard Clause 1, no exceptions. If we find something unexpected, we stop and rewrite the scope; nothing is added mid-job without your initials.
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Parts decision. For Famco units, we explain OEM versus quality aftermarket options from our Haven network - DuraFlex for liners, HeatShield for resurfacing, Gelco for caps - and let you choose based on warranty coverage and budget.
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Repair and test. We complete the work, run combustion analysis on gas units, draft test on wood units, and verify all clearances and controls.
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Documentation and cleanup. You receive a photo record, written scope, and warranty document - Haven Standard Clause 4 - plus our 365-Day Done Right Promise stamped on the invoice.
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AfterWhat Famco Fireplace Services Costs in Olympia
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Famco gas fireplace tune-up and safety check | $189 - $265 | Accessibility of gas valve, need for thermocouple replacement |
| Famco pilot assembly replacement | $240 - $380 | OEM vs. aftermarket valve, millivolt system complexity |
| Famco refractory panel replacement (insert) | $450 - $780 | Panel count, shipping time for exact-match OEM |
| Famco damper repair or replacement | $320 - $590 | Top-sealing vs. throat replacement, smoke chamber access |
| Famco gas-to-wood conversion consultation | Free estimate | Liner sizing, hearth extension, permit requirements |
These are real Olympia prices for real Famco work - not teaser rates. Every estimate is free, and we honor our Free Second Opinion on any competitor’s written quote. Call (360) 464-2015 for your exact number.
Why Olympia Homeowners Call Level Two Chimney Olympia for Famco Work

We’ve inspected and cleaned more than 38,000 chimneys since 2009, and a growing share of our Olympia calls involve Famco products installed during the 2015-2020 building boom in neighborhoods like Kaiserwood and the Westside. Corrine Halstead and our crew know the Famco line well enough to spot the difference between a failed gas valve and a drafting issue caused by the South Sound’s pressure swings.
Our 365-Day Done Right Promise means if the pilot drops out again or the draft doesn’t hold, we come back and make it right. We don’t subcontract - our background-checked, uniformed techs carry license numbers you can verify - and our 24/7 live answering means you’re not leaving a voicemail when the fireplace won’t light on a December evening. Materials come through our Haven buying network from Famco, DuraFlex, HeatShield, Gelco, and others, so we’re not marking up single-source parts.
FAQs
No - manufacturer warranties cover defects in materials and workmanship, not who performs routine service or repair. We use OEM or equivalent parts and document everything, so if a genuine defect emerges, you have the paperwork to file a claim. Call (360) 464-2015 if you need help interpreting your warranty language.
Common Famco parts - thermocouples, pilot assemblies, refractory panels - are on our trucks or available next-day through our Haven network. Older or discontinued series may take 3-5 business days. We tell you before we start, and we don’t charge storage if we need to hold your part.
Replace when the firebox is cracked through, the heat exchanger is compromised, or repair costs exceed 60% of a new unit installed. We give you the camera footage and the math; we’ve talked homeowners out of replacement when a $340 damper fix bought them another decade. Call for a free estimate - (360) 464-2015.
Gas Famco units should be inspected annually and swept as needed; wood-burning Famco inserts need annual sweeping and inspection per NFPA 211. Olympia’s wet winters accelerate creosote buildup in wood units and corrosion in gas systems, so skipping a year here costs more than in drier climates.
Yes, if the flue liner and firebox pass our camera inspection. We size the insert or log set to your Famco firebox, check clearances to combustibles, and pull the permit through the City of Olympia or Thurston County. Conversions start with a free estimate - call (360) 464-2015 to schedule.
Written by Corrine Halstead, Owner, Level Two Chimney Olympia at Level Two Chimney Olympia, serving Olympia and nearby areas.





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