Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Before
After
Before
After
Before
AfterHeatShield Fireplace Services in Olympia: What to Know First
We provide independent HeatShield fireplace services in Olympia, from gas fireplace tune-ups to firebox repairs and insert conversions. Most HeatShield jobs are diagnosed and quoted within a single visit, with a written price before any work starts. We don’t sell on fear or urgency - we put the camera down the flue, show you what we found, and write the scope and price while you’re still looking at the screen.
This page is for Olympia homeowners who already have a HeatShield product installed and need service, repair, or conversion work done right. If you’re in the South Sound - from Tumwater up to Lacey, out toward Shelton or Yelm - we cover your area. Call us at (360) 464-2015. The camera goes in first. Everything else follows from what it finds.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How HeatShield Products Fail - and How We Fix Them
- HeatShield Cerfractory Foam liner resurfacing cracks or delaminates in the smoke chamber. The foam-and-ceramic slurry system was designed to restore deteriorating masonry, but in Olympia’s wet climate, freeze-thaw cycling behind the resurfacing can cause the bond to fail where the original brick was already moisture-compromised. We strip the failed section, assess the substrate with a borescope, and reapply only where the structure can support it - or we recommend a stainless liner if the damage is too deep.
- HeatShield UL-Listed chimney liner develops pinhole corrosion at the flex joints. The 316Ti stainless flex liner resists most acid attack, but the crimped collar connections are the weak point, especially in wood-burning installs where Class III glazed creosote sits in the corrugations. We cut back to sound metal, source matching HeatShield collar sections through our Haven buying network, and pressure-test the joint before we close up.
- HeatShield CeCure sleeve slips or gaps in tall, straight flues. The sleeve system relies on proper tensioning during installation; if the original installer undersized the sleeve or skipped the expansion anchors, you’ll see a gap at the top course after a few heating seasons. We measure the flue with a laser, order the correct CeCure diameter, and reset with mechanical anchors at every joint.
- HeatShield gas fireplace inserts lose pilot ignition in high-humidity months. Olympia’s marine layer sits heavy from November through March, and the pilot assembly on older HeatShield direct-vent inserts draws combustion air that can carry enough moisture to foul the thermopile. We clean the pilot orifice with a calibrated reamer, check millivolt output under load, and replace the thermopile only if it’s below 325 mV - not as a guess.
- HeatShield cast-in-place flue liners show spalling at the thimble penetration. The poured refractory can crack where it meets the clay thimble, especially if the original mix was too wet or the thimble was moved during curing. We chip back to sound material, bridge the joint with a stainless thimble adapter, and repour with a dry-pack mix rated to 2,200°F.
Our HeatShield Fireplace Services Process
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Call and schedule. A live person answers, checks Corrine’s calendar or assigns a named technician, and sends a text when we’re en route.
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NFPA 211 Level 2 inspection with camera. We run the borescope from firebox to crown, record the footage, and flag any HeatShield-specific wear patterns - sleeve gaps, foam delamination, liner corrosion at the flex joints.
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Written price and scope before work. Clause 1 of the Haven Standard: you get the dollar figure, the parts list, and the warranty terms in writing. No verbal quotes, no surprises after we start.
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Parts decision: OEM HeatShield or quality aftermarket. We stock common HeatShield collar sections and pilot assemblies through our Haven buying network. If OEM is back-ordered, we’ll show you the equivalent DuraFlex or Gelco part, explain the warranty implications, and let you choose.
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Repair, test, and document. We complete the work, run a smoke test or draft reading, and upload the photo record to your file. Clause 4 of the Haven Standard requires this documentation - we’ve done it on every job since 2009.
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365-Day Done Right Promise. If something’s not right, we make it right. The promise is stamped on every invoice.
Before
AfterWhat HeatShield Fireplace Services Costs in Olympia
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace tune-up (HeatShield insert) | $185 - $275 | Pilot replacement, blower service, remote diagnostics |
| Smoke chamber Cerfractory Foam repair | $1,200 - $2,400 | Height of chamber, extent of delamination, access |
| Flex liner collar/joint repair | $340 - $680 | Number of joints, liner diameter, scaffolding needs |
| CeCure sleeve reset | $890 - $1,600 | Flue height, diameter change, anchor installation |
| Firebox refractory repair (cast-in-place) | $1,400 - $2,800 | Thimble condition, square footage, cure time |
| Full insert conversion (wood to gas or reverse) | $2,800 - $5,200 | Gas line extension, venting reconfiguration, permit |
Every estimate is free. We don’t charge to look, and we don’t charge to tell you nothing’s wrong. If you have a competitor’s written quote, bring it - our Free Second Opinion is Clause 5 of the Haven Standard. Call (360) 464-2015.
Why Olympia Homeowners Call Level Two Chimney Olympia for HeatShield Work
We’ve been up on Olympia roofs near the Capitol Campus, in the older neighborhoods off Harrison, and out along the Black Lake corridor - enough times to know which HeatShield installs were done during the 2015-2019 building boom and which are showing their age now.
Our technicians are background-checked, uniformed, and assigned by name. Corrine Halstead reviews every camera file before the invoice goes out. The 365-Day Done Right Promise means if we miss something, we fix it - no argument, no delay. And because we source through the Haven buying network, we have access to HeatShield, DuraFlex, Gelco, and other major lines without the markup of a single-brand shop.
We’ve completed more than 38,000 chimney inspections and cleanings since 2009. Every one had a written price first and a photo record at the end. That’s not marketing - it’s Clause 4, and it’s how we work.
FAQs
No. As an independent HeatShield service provider, we perform warranty-safe work using OEM or equivalent parts. HeatShield’s warranty covers product defects, not who opens the access panel - though using unqualified technicians can void coverage if improper repair causes downstream damage. We document every step so there’s no dispute. Call (360) 464-2015 if you need warranty paperwork reviewed.
Common HeatShield collar sections, pilot assemblies, and CeCure sleeves are in our Haven network warehouse and typically reach us in 2-4 business days. Specialty refractory mixes or custom liner diameters can run 7-10 days. We don’t start work until parts are in hand - no half-finished jobs waiting on backorder. We’ll tell you the lead time in writing when we quote.
Repair makes sense when damage is localized - a single collar joint, a smoke chamber surface, a cracked thimble. Replace when the liner shows multiple failure points, the stainless is thinned below 24 gauge, or the original installation was undersized for your appliance. We show you the camera footage and write both options with prices. Some jobs can wait a season; others shouldn’t. We’ll say which.
Gas HeatShield inserts should be tuned annually - the thermopile, blower, and venting all degrade predictably. Wood-burning systems with HeatShield liners or resurfacing need a Level 2 inspection and sweep every year if you burn regularly, per NFPA 211. Olympia’s wet winters accelerate corrosion and creosote buildup, so skipping a year is a bigger gamble here than in drier climates. Call (360) 464-2015 to book before burning season.
Gas systems can develop delayed ignition, sooting, or CO spillage. Wood systems accumulate creosote that ignites at 451°F - chimney fires in lined flues often damage the liner itself, turning a $400 sweep into a $3,000 reline. HeatShield products are well-built, but they’re not self-maintaining. The camera finds what’s hidden; the estimate tells you what it costs to fix. Estimates are free - call (360) 464-2015.
Written by Corrine Halstead, Owner, Level Two Chimney Olympia at Level Two Chimney Olympia, serving Olympia and nearby areas.