Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Fireplace Services in Olympia: What to Know First
We provide independent Olympia Chimney fireplace services in Olympia, from gas valve tune-ups to full firebox rebuilds on wood-burning units. Most standard service calls run $195-$425, and we deliver a written price before any work starts, every time. A typical Olympia Chimney fireplace repair books within 3-5 business days during peak season, sooner for no-heat calls. This page is for Olympia homeowners who own an Olympia Chimney gas fireplace, wood-burning fireplace, or insert and need service from a technician who knows the product line, not a generalist with a flashlight. Call us at (360) 464-2015 for a free estimate, or read on for the specifics.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Olympia Chimney Products Fail - and How We Fix Them
- Olympia Chimney Heritage Series gas fireplaces: intermittent pilot ignition failure. The SIT 820 valve assembly on Heritage units manufactured between 2015 and 2019 is prone to moisture intrusion during Olympia’s prolonged November-to-May heating season. The valve doesn’t fail catastrophically; it lights, sputters, and quits. We pull the burner tray, test millivolt output at the thermopile, and replace with an OEM SIT valve or a Robertshaw equivalent if the homeowner prefers. Corrine Halstead has documented this exact failure pattern on fourteen Heritage units in the South Capitol and Eastside neighborhoods since 2021.
- Olympia Chimney Summit wood-burning fireplaces: cracked refractory panels behind the firebrick. The Summit’s factory refractory set is thinner than comparable units from other brands, and the thermal cycling in Olympia’s maritime climate, where fires burn long and slow rather than hot and fast, causes stress fractures at the rear panel joint. We photograph the crack with the camera, measure clearances to combustibles, and install HeatShield refractory replacement panels rated to 2,100°F, or quote a full firebox rebuild if the steel wrapper has warped.
- Olympia Chimney Cascade inserts: blower motor bearing seizure after 6-8 seasons. The OEM Fasco blower on Cascade inserts runs at a single speed and accumulates dust from Olympia’s abundant Douglas fir and western red cedar, both of which produce fine particulate that bypasses the screen. We remove the blower assembly, clean the squirrel cage, and install a replacement with sealed bearings if the shaft play exceeds 1/16 inch. A variable-speed aftermarket blower from our Haven buying network cuts noise and extends service life, though we note in writing that it voids any remaining Olympia warranty.
- Olympia Chimney Pacifica outdoor fireplaces: stainless steel burner pan corrosion. The 304-grade pan on Pacifica units sold for outdoor installation holds up poorly against the salt-laden air in homes within two miles of Budd Inlet or Puget Sound. Pitting at the burner orifices causes flame rollout and sooting. We fabricate a replacement pan from 316 marine-grade stainless, source through our Famco supplier, and re-orifice for proper BTU output at Olympia’s 95-foot elevation.
- Olympia Chimney gas log sets: ember bed degradation and CO elevation. The ceramic fiber ember material on Olympia’s vented log sets breaks down after 4-5 years, compacting and restricting primary air intake. The result is a pretty yellow flame that produces elevated carbon monoxide. We test with a calibrated combustion analyzer, replace the ember bed with OEM or Gelco equivalent, and verify CO readings below 25 ppm at the register before we sign off.
Our Olympia Chimney Fireplace Services Process

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Call and schedule. A live person answers, 24 hours a day. We ask the model name, fuel type, and symptom, then book a two-hour arrival window. You get a text when your technician is en route.
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Camera inspection first. The camera goes in first. Everything else follows from what it finds. On gas units, we inspect the burner, pilot assembly, and vent termination. On wood units, the camera scans the flue liner, smoke chamber, and damper frame. Photos are time-stamped and saved to your job record under Haven Standard Clause 4.
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Written diagnosis and price. We show you what the camera found, explain the repair in plain terms, and hand you a written scope with a fixed price. No work begins until you approve it. Haven Standard Clause 1: have it in writing.
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Parts decision and repair. We stock common Olympia Chimney parts and source same-day from our Haven network for others. If an OEM part is back-ordered from Olympia’s distribution center in Auburn, we present a quality aftermarket option from DuraFlex, HeatShield, or Gelco with the warranty implications spelled out.
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Testing and documentation. Gas units get combustion analysis and draft measurement. Wood units get a smoke-puff test and clearance verification. We print your photo record, written warranty, and 365-Day Done Right Promise card before we pack up.
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Cleanup and follow-up. We haul away old parts, vacuum the hearth area, and schedule any recommended annual service. Your documented record lives in our archive, accessible for insurance or resale.
Before
AfterWhat Olympia Chimney Fireplace Services Costs in Olympia
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace tune-up and safety check | $195-$285 | Accessibility of burner tray; need for thermocouple or thermopile |
| Gas valve or pilot assembly replacement | $340-$525 | OEM vs. aftermarket valve; single vs. dual thermopile |
| Wood fireplace firebox repair (refractory panels) | $425-$780 | Panel count; steel wrapper condition; HeatShield vs. OEM refractory |
| Fireplace insert blower replacement | $295-$450 | Single-speed OEM vs. variable-speed upgrade; wiring condition |
| Damper repair or replacement | $285-$495 | Top-sealing vs. throat damper; access (fireplace face vs. rooftop) |
| Fireplace conversion (wood to gas insert) | $2,800-$4,500 | Insert model; liner requirement; gas line extension distance |
These are real ranges for Olympia’s market, based on labor rates and parts costs through our Haven buying network. We don’t estimate over the phone for repair work; we inspect, photograph, and quote in writing. Estimates are free. Call (360) 464-2015 to book.
Why Olympia Homeowners Call Level Two Chimney Olympia for Olympia Chimney Work

We’ve completed more than 38,000 chimney inspections and cleanings since 2009, every one with a written price before work started and a documented record when done. The 365-Day Done Right Promise means if it’s not right, we make it right, no argument. Our technicians are background-checked, uniformed, and assigned by name; you know who’s coming, and they know Olympia Chimney products. We also service and source DuraFlex liners, HeatShield refractory systems, and Gelco chimney caps, so if your Olympia Chimney part is discontinued or back-ordered, we have a quality path forward that doesn’t leave you waiting through another heating season. As an independent Olympia Chimney service provider, we’re not bound to factory parts when better alternatives exist, and we tell you exactly when they do.
FAQs
Factory warranties on Olympia Chimney products require that service be performed by qualified technicians using approved parts; they do not require dealer authorization. We use OEM parts when the warranty is active and document the work with photos and serial numbers. If we recommend an aftermarket part, we state in writing whether it affects warranty coverage and let you decide. Call (360) 464-2015 for a free estimate.
Most standard repairs, gas or wood, are completed in two to four hours on site. Blower replacements and valve swaps run shorter; firebox refractory work or insert conversions take longer. We give you a time estimate with the written price before we start. Book at (360) 464-2015.
Yes. We stock common wear parts for Olympia Chimney units back to 2005, and our Haven buying network sources same- or next-day from distributors including Copperfield and Famco. For discontinued lines, we fabricate or adapt quality aftermarket components and warranty our workmanship regardless. Call (360) 464-2015 with your model number.
A no-heat call in heating season is urgent, not an emergency, unless you smell gas. If you smell gas, exit and call 911. Otherwise, a failed ignition is typically a thermocouple, thermopile, or valve issue we diagnose and repair same visit. We don’t charge extra for evening or weekend calls. Schedule at (360) 464-2015.
We recommend replacement when repair costs exceed 60% of a new unit installed, or when the firebox steel is compromised, the flue liner is unlined and unlineable, or parts are obsolete. We make that case with camera evidence you can see, not a sales pitch. If the unit is safe and repairable, we say so and quote the fix. Free second opinions on any written estimate. Call (360) 464-2015.
Ready to get your Olympia Chimney fireplace working right? Call (360) 464-2015 for a free estimate. We’ll answer live, book your inspection, and show you what we find before we quote a price.
Written by Corrine Halstead, Owner, Level Two Chimney Olympia at Level Two Chimney Olympia, serving Olympia and nearby areas.





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